i-ACCESS

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i-Access Mobile App
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  • From complexity to 
    SIMPLICITY

    Investing doesn’t have been be complicated. We’ve simplified it for you. Just a few simple steps, and you can be on your way.


    START WITH I-ACCESS 

    The i-Access mobile app: Your investment starter kit.

    Simple・Convenient・Secure
    Let i-Access be your access to the world of investing
    SEAMLESS
    ONBOARDING

    Complete your onboarding process with ease
    through our mobile app.

    COMBO
    PORTFOLIOS

    Not sure what to invest in? We’ve done the hard work for you!
    Simply pick a Combo Portfolio to diversify your investments.
    VIEW YOUR
    PORTFOLIOS
    With the i-Access mobile app, you’ll have access to your
    investment account, be able to perform transactions,
    and monitor the performance
    anytime, anywhere!
    Download the app now

    Please update your mobile's operating system to the latest version. Please note that by downloading the mobile app you agree to the terms and conditions.

  • Frequently Asked Questions (FAQ)

    Investing doesn't have to be complicated. With just a few simple steps, you can start building your wealth for your future.


    • Getting Started with i-Access Mobile Application

      • What is i-Access Mobile App?
        i-Access is the only official investment portal of AHAM Asset Management Berhad ("AHAM Capital"). Initially offered exclusively to AHAM Capital investors through a web portal, we are now expanding the i-Access platform by introducing the i-Access Mobile App. The i-Access portal allows AHAM Capital investors to obtain information on funds offered by AHAM Capital, as well as self-perform investment transactions.

      • How can I download the i-Access Mobile App?
        Simply go to your App store and search for "i-Access by AHAM Capital". Or scan the QR code above to get connected. The i-Access Mobile App is currently available for download on the Malaysian stores only.

      ACOUSTIC
      We fell in with vast meadows of brit, the minute, yellow substance, upon which the Right Whale largely feeds.
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      VOCAL
      As morning mowers, who side by side slowly and seethingly advance their scythes through the long wet grass.
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      Download from Apple App Store

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      Download from Huawei App Gallery

    • Login Credentials

      • How can I create my login credentials?
        Tap on the "Create New Account" button. Set your registered email address, and password. A verification email will be sent to your registered email address. Once you've verified your email address, your login credentials will be setup for you, and you can now login with your details. Remember! You should never share your login credentials with anyone.

      • What if I already have an i-Access login?
        If you're an existing i-Access web platform User, you'll be able to sign in to the i-Access Mobile App using the same login credentials.

      • I forgot my password. What can I do?
        Don't worry! It only takes 2 simple taps to reset your Password:
        1) "Sign In" and
        2) "Forgot Password"
        An email will then be sent to your registered email address for you to proceed with the Password reset.

    • Account Opening and Account Maintenance

      • What would I need to open an account?
        We'll need to verify that you are who you say you are. So you'll need to have:
        1) Your mobile phone in hand,
        2) Your National Registration Identity Card ("NRIC"), and
        3) Your face that's selfie-ready. 

      • How can I open an account?
        Set aside 8 minutes of your time, and you'll be able to sign-up in 3 simple steps:

        1) Make sure you have your NRIC with you because you'll need to take an image capture of it
        2) Give us your best smile when you perform your selfie verification
        3) Complete your personal details

        Then just sit back and relax while you wait for our confirmation that your account opening process is complete.

      • I've signed up on i-Access. But my account is still processing. How long will this take?
        Our little tech robots are working their hardest to ensure your data is accurate, and safely stored. So please give them up to 3-working days for your account to be up, and investment ready.

      • Can I open an account for my friend?
        We will only be processing account opening applications for first party applicants. So accounts can only be opened by you, and for you.

      • I don't have an NRIC. Can I still open an account?
        No. We would require an NRIC to verify your identification. As we currently do not accept any other form of identity document for verification, the NRIC will be required.

      • Do I need to update my personal information?
        You are encouraged to update your personal information regularly to allow us to continue serve you the best we can.

      • How can I update my personal information?
        You would be able to update your personal information via our i-Access web platform.

    • Investment Transactions

      • What transactions can I perform on the Mobile App?
        The i-Access Mobile App will allow you to perform the following investment actions:

        1) Buy a new fund 
        2) Top-up into existing funds
        3) Switching from one fund into another
        4) Redeem from your current funds

        For any other transaction actions, you may proceed to our i-Access web portal, or contact our Customer Service team for more information.

      • I've already completed my onboarding application. Why can't I make an investment?
        You will only be able to start making investments once your investment account has been verified. Please allow us 3-working days to complete the verification process, and your account should be ready by then. An email will be sent to your registered email address once the verification process is complete.

      • Why can't I transact on some of my funds on the Mobile App?
        There may be several instances where your transactions may be restricted:

        [[table-1]]

      • How can I make an investment?
        You can make an investment in 3 simple steps:
        1) Open an investment account
        2) Select the Fund that you would like to invest in and 
        3) Make payment for your investment.

        It's that simple.

      • How do I make payment for my investments?
        You can make payment for your investments from any of your bank savings, or current account using the FPX payment gateway. FPX is operated by Payments Network Malaysia Sdn Bhd ("Paynet"), a wholly-owned subsidiary of Bank Negara Malaysia.

      • Is there a minimum investment amount?
        This typically depends on the Fund that you would like to invest in. The minimum investment for the Mobile App starts from as low as RM100.

      • Is there a maximum investment amount per transaction?
        AHAM Capital does not limit the amount of your investments. However, there is typically an FPX limit of RM200,000 set for each transaction. This amount may vary depending on the settings of the respective banks. You should also take note of the daily FPX transfer limit that you have set with your bank.

      • How can I make a redemption?
        Redeem your investments in just a few simple steps:

        1) Select the account you would like to redeem from
        2) Select the Fund from the account
        3) Confirm your redemption amount
        4) Select / Register the bank account that you would like to receive your redemption proceeds

        It's that simple. Just remember, that to keep your investments secure, redemption proceeds will only be paid to bank accounts that are in your name.

      • How will I receive my money after a redemption?
        When performing a redemption transaction, you will be able to select a bank account of your choice to receive your proceeds. We will then send your redemption proceeds to the bank account that you have selected. Do note that we will only make payment to your own bank account. To safeguard your assets, we will not allow any redemptions into bank accounts that are not in your name.  Any discrepancies may result in a delay in receiving your proceeds. So we do encourage you to ensure that you have provided accurate bank account details.

      • How do I register my bank account?
        The registration of new bank accounts can be performed at the point of redemption. Do note that you can only register your own individual bank account. To safeguard your assets, we will not allow any redemptions into bank accounts that are not in your name.

      • How can I perform a switching transaction?
        The switching facility allows you to switch your investments in one fund into another. The process can be completed in just a few simple steps:

        1) Select the Fund that you would like to switch-out from in your account
        2) Select the Fund you would like to switch-in to
        3) Confirm the number of Units you would like to switch

        It's that simple.

      • How can I confirm that my investment transaction application has been successfully submitted?
        You would be able to view all your transactions on the Transaction History tab, where you will be kept informed on the status of your transaction application (i.e. processing, completed, etc). Additionally, an official receipt would also be sent to you once your application has been completed. The official receipt would be sent to at the email address that you had registered with us.

      • Where can I get my official receipt?
        Upon a successful transaction application, an email will be sent to your registered email address to notify you that your official receipt is ready. The Official Receipt will then be accessible to you via our online web portal. By using the online portal, you would be able to download your official receipt from the Transaction History tab.

      • Can I cancel my investment transaction?
        Investment transactions that you have made payment for cannot be cancelled. However, you would be able to exercise your cooling-off rights - which gives you the opportunity to revoke your investment decision within 6-business days from your investment date. Your application to exercise your cooling-off rights must be made inline with the cut-off timelines as stipulated within the disclosure document of the fund that you had invested in.

        Note that you would not be able to exercise your cooling-off rights if you are:
        a) a corporation, or institution,
        b) a staff employed by a fund management company, and
        c) a person registered with a body approved by the Securities Commission to deal in unit trusts.

        You will need to contact our Customer Care Team to exercise your Cooling-off rights.

    • Fund Documents

      • What is a Disclosure Document?
        Disclosure documents are documents that provide details of the Investment Product, including information such as investment objective, investment strategy, asset allocation, fees and charges, as well as its investment restrictions.

      • What is a PHS?
        PHS, or Product Highlights Sheet provides a more concise information of the Fund from details within the disclosure document.

      • What is a Fund Factsheet?
        A Fund Factsheet provides you with a snapshot of the Fund's information, and performance at the end of a set period. This provides you with an avenue to review the performance of the Fund at a glance.

      • Where can I view the Fund's disclosure documents?
        Each fund will have it's own disclosure document. You would be able to view this document in the respective Fund's card, under the title "Fund Documents". Documents viewed from your mobile device is are not downloadable, however a copy can be obtained from our website, or from any one of our offices.

      • Where can I view the financial reports of the Fund?
        If you are an investor of the Fund, a copy of the financial reports are emailed to your registered email address in the form of an Annual Report, and/or Interim Report. These reports are also available for viewing, and download from our website, or from any of our offices.

    • Understanding Fees and Charges

      • What fees and charges would I incur when I invest?
        Investing into Unit Trust Funds will typically involve the following fees:

        1) Sales Charge - a % fee that is charged on the invested amount. Sales charge typically vary depending on funds. This fee is paid up-front at the point of investment

        2) Annual Management Fee - a fee that is charged for the management of a fund, and is calculated on a daily basis. Fee typically varies depending on asset class of the fund, and is embedded in the calculation of the NAV of a fund

        3) Trustee Fee - a fee that is charged by the trustee for its services, and is calculated on a daily basis. Fee is embedded in the calculation of the NAV of a fund

        4) Redemption Fee - a fee that is levied on the investor when a redemption is made.

        Investors are advised to read and understand the fees and charges of a fund prior to investing.

      • How are Sales Charged paid?
        You will be charged upfront for any Sales Charge due. The amount will be calculated out of your investment amount, so you will not need to make any additional payment transfer for this.

      • How do I pay for Management Fees, and Trustee Fees?
        Management fees, and Trustee fees are embedded in the calculation of the Fund's NAV. Which means, you will not be required to make any additional payment transfers for the fees and charges incurred. 

      • Do I have to pay for a redemption fee everytime i make a redemption?
        No. Not all funds charge redemption fees. You'll need to review the individual fund's details to determine the fees and charges that would be charged by the fund. 

      • How do I pay for Redemption Fees?
        Redemption fees, if any, would be taken out of your redemption proceeds. This means, you will not be required to make a payment transfer for the Redemption fees due. Instead, any fees due to us will be deducted from the total redemption proceeds due to you. 

      • What is a Trustee? And Why do I have to pay fees to a Trustee?
        A trustee stands in to ensure that the Manager only manages according to the mandate on how it is supposed to manage the Fund. The trustee is also responsible to ensure that the monies of the Fund is safeguarded.

Details
Information
Fund Type
The Mobile App only allows transactions for retail funds. Which means your attempt to transact in wholesale funds will be restricted.
Open / Closed-ended funds

You will not be able to invest into, and out of closed-ended funds via the Mobile App.
ChannelYour investments into a fund may have been made via an external investment channel (i.e. not AHAM Capital).
Transactions on these funds would have to be made via the same channel the original transaction was made.
Account TypeYou will only be able to transact on your Cash accounts. If you have a mandate portfolio with us, you will need to contact your Relationship Manager.
PRS FundsThis funds are currently not available for transactions. But rest assured. It'll be ready in our upcoming release.
EPF InvestmentsThe Mobile App currently restricts transactions for EPF investments. Kindly contact our Customer Care team for more information.
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TENG CHEE WAI
Managing Director
Teng Chee Wai is the founder of Affin Hwang Asset Management Berhad (Affin Hwang AM). Over the past decade, he has built the Company to be the fastest growing and only independent investment management house in Malaysia’s top three, with an excess of RM47 billion in assets under management as at 31 December 2018.​

​In his capacity as Managing Director / Executive Director, Teng manages the overall business and strategic direction as well as the management of the investment team. His hands-on approach sees him actively involved in investments, product development and marketing. Teng’s critical leadership and regular participation in reviewing and assessing strategies and performance has been pivotal in allowing the Company to successfully navigate the economically turbulent decade.

Teng’s investment management experience spans more than 20 years, and his key area of expertise is in managing absolute return mandates for insurance assets and investment-linked funds in both Singapore and Malaysia. Prior to his current appointments, he was the Assistant General Manager (Investment) of Overseas Assurance Corporation (OAC) and was responsible for the investment function of the Group Overseas Assurance Corporation Ltd.​

​Teng began his career in the financial industry as an Investment Manager with NTUC Income, Singapore. He is a Bachelor of Science graduate from the National University of Singapore and has a Post-Graduate Diploma in Actuarial Studies from City University in London.
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